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Absolutely Fresh Seafood Market

Customer Care

Privacy Policy

This policy explains what information Absolutely Fresh Seafood Market collects through absolutelyfreshmarket.com, how we use it, and the choices you have.

Last updated: [CONFIRM: publication date]

Information We Collect

Information you give us: when you place an order through our WooCommerce store or create an account, we collect the information needed to process your purchase. This may include your name, email address, phone number, billing information, pickup date and time, order contents, and any notes you provide. If you contact us, we may retain your message and the information you share.

Payment information: online payments are processed through our payment service provider. [CONFIRM: payment processor and card-data handling]

Automatic information: our website, hosting services, analytics tools, and security systems may collect technical information such as your IP address, browser type, device information, pages visited, and interactions with the website.

How We Use Your Information

  • To process and prepare your orders for in-store pickup
  • To schedule pickup and communicate with you about your order
  • To manage customer accounts and order history
  • To respond to questions and provide customer support
  • To maintain website security, troubleshoot problems, and prevent fraud
  • To understand website performance and improve the shopping experience
  • To send marketing emails when you have subscribed or otherwise provided the required consent

We do not sell customer information as part of our ordinary business operations. [CONFIRM: whether any advertising or tracking integrations constitute sharing under applicable privacy laws]

Who We Share It With

We use third-party services to operate our website, process orders, maintain security, and understand website activity. Depending on the service, information may be shared with:

  • Payment providers: to process transactions and manage payment-related services
  • Website hosting and security providers: to operate, protect, and maintain the website
  • WooCommerce and related service providers: to support online ordering, shopping carts, and customer accounts where applicable
  • Google Analytics: to measure website traffic and visitor interactions
  • Email service providers: if you subscribe to marketing communications

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, or website.

[CONFIRM: additional third-party services that receive customer information]

Cookies & Tracking

Our WooCommerce store uses cookies and related technologies to support shopping cart functionality, customer sessions, account access, and checkout. Disabling these cookies may prevent parts of the online store from working correctly.

We also use Google Analytics, configured through PixelYourSite, to understand how visitors use our website. Analytics may collect information about pages visited, traffic sources, devices, and interactions with our website. Cookies and similar technologies may be used for this purpose.

You can manage or delete cookies through your browser settings. Some website features may not function properly if cookies are disabled.

[CONFIRM: whether Meta Pixel, advertising tracking, or a cookie consent platform is also active]

Email Marketing

If you subscribe to our marketing emails, we may use an email service provider to send updates, promotions, and other communications. You can unsubscribe using the link included in marketing emails.

Transactional communications, such as order confirmations and pickup-related messages, are separate from marketing emails and may still be sent when necessary to complete your order.

[CONFIRM: whether email marketing is active, subscription method, and email service provider]

Your Choices, Security & Retention

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law. We may need to verify your identity before completing a request.

We retain information for as long as reasonably necessary to process orders, maintain business records, provide customer support, and meet accounting, tax, security, and legal obligations.

We use reasonable measures to help protect personal information. However, no website, electronic transmission, or storage system can be guaranteed completely secure.

Our website is not directed to children under 13, and we do not knowingly collect personal information from them.

Our website may link to external services, including our electronic gift card provider. These third-party websites operate under their own privacy practices, and we encourage you to review their policies before providing personal information.

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised.

Contact

For questions about this Privacy Policy or requests concerning your personal information, contact us at absolutelyfreshseafood@gmail.com or call (402) 827-4376.

Absolutely Fresh Seafood Market
1218 S 119th St
Omaha, NE 68144

Customer Support

Privacy Questions?

Call or email us and we will help.